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Complaints

The College of Registered Nurses of Alberta (CRNA) is responsible for addressing complaints made about the conduct of its registrants.

Registrants are the individual registered nurses, graduate nurses, nurse practitioners, graduate nurse practitioners and certified graduate nurses with permits to practise in Alberta.

  • Other health practitioners are the responsibility of their respective colleges.
  • All complaints are managed per the Health Professions Act (HPA).

Anyone can file a complaint against a registrant for unprofessional conduct. Unprofessional conduct is defined in the HPA. It includes a breach of the standards of practice, the Code of Ethics, and conduct that harms the integrity of the profession.